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Product News Posts

Our Customer Reviews Make Higher Logic a G2 Leader in Online Community Management

Written by Kevin Alansky | on May 11, 2020 at 12:18 PM | 5 minute read

G2, the leading B2B technology review platform, released their Spring 2020 Grid Report, and we are excited to announce that we’ve been named a Leader in Online Community Management for the 4th consecutive quarter.

This is a huge honor for us, as this ranking is based on reviews directly from our customers.

The backing of G2 and our customers proves we’re achieving our mission: Making organizations successful by bringing them closer to their customers through meaningful interactions and powerful insights.

This review from one of our customers says it all: “We've been on board with Higher Logic for 3 years now. I feel like it has just continued to improve and grow every year. I'm excited to continue expanding our use of all the Higher Logic software. The staff/support is extremely responsive and wants to make this a great experience for all their customers.”

Thank you to our customers who have shared their experiences to help us be recognized.

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Topics: Community Platforms & Updates, Customer Communities, Member Communities, B2B Communities, User Group Communities, Online Community Software, Online Community, Product News

10 Ways to Learn with Higher Logic

Written by Gabrielle Wathen on March 24, 2020 at 8:00 AM | 7 minute read

Here at Higher Logic, we’re passionate about lifelong learning and dedicated to providing resources to drive our customers’ to achieve their goals. Education is the foundation of success. 

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Topics: Member Experience, Customer Success, Marketing Automation, Online Community, Super Forum, Learning Management Systems, Product News

Get to Know Ideation in Higher Logic Community: Your Tool for Effective Feedback

Written by Lizzie Urban on February 10, 2020 at 8:30 AM | 4 minute read

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue.

We all know getting feedback from our audience is essential, but with the current tools we have at our fingertips, like surveys, individual phone calls, or one-off emails, the feedback loop can be hit or miss.

With Ideation, we’ve made getting this type of feedback a reality in your online community.

If you were at our annual users conference, Super Forum, you would have seen some of this described during the Product Roadmap session. We’re getting into more detail on how this works and why it matters here.

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Topics: Online Community Software, Online Community, Product News

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