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HUG IRL: Bringing Higher Logic's Online Community to Life at Super Forum 2019

Written by Shannon Emery on October 29, 2019 at 2:55 PM

Higher Logic HUG Community Manager Shannon Emery ready for Super Forum 2019

The Higher Logic Users Group (HUG) is the virtual home for Higher Logic’s valued customer community, and I’m Shannon–HUG’s Community Manager! Let’s connect at #HLSF19.

We’re excited to elevate the impact of our online community by introducing a new element to our 10th annual Super Forum conference this year. We’ve dubbed it HUG In-Real-Life (IRL), and I’m here to give you a sneak peek on what to expect before you arrive.

Higher Logic’s Super Forum conference is Nov. 18-20, 2019 at Gaylord National Resort & Convention Center in National Harbor, MD. You can still register to attend here.

Introducing HUG IRL: The Higher Logic Users Group In-Real-Life 

Higher Logic will bring all the goodness of HUG to Super Forum. That means you’ll learn what HUG is all about and what it can do for you – in person.

Super Forum is like the World Series of networking with your fellow HUG community members and industry enthusiasts. Now, HUG IRL makes it easier than ever to meet up and connect with the members you learn from in our online community every day.

As your HUG Community Manager, I’ll be at the center of the action, empowering you to seize this opportunity to connect with your fellow community members and conference attendees. *Real hugs not required 

What Can Super Forum Attendees Look Forward to? 

Here at Higher Logic, we understand the importance of community extends beyond the framework of an online community. (Shocking, we know.) 

We want you to be able to connect with fellow HUG members, other new Super Forum friends, and maximize your ability to get the most out of your Higher Logic online community and marketing automation products.

HUG IRL is going to be an amazing time! When you arrive at Super Forum, you’ll already have a friend in me, if it’s your first Super Forum or your tenth. I’ll be there to greet you with a smile, meet you, help with any questions you may have, teach you about HUG, and maybe even take a selfie to note our first meeting. I like to call it Selfie with Shannon.



You’ll also commune with the community (get it?) in our HUG IRL lounge area, where you’re invited to come take a break or meet up with your new friends at Super Forum.

We know you’ll have a lot to talk about after a riveting Monday of pre-conference academy workshops and a full conference schedule on Tuesday and Wednesday, complete with expert consulting, dozens of educational sessions (including two from yours truly!), keynote presentations from Andrew Davis and Jeanne Bliss, insight from thought leaders like Rich Millington, and more. 

To keep the energy going, the nearby coffee and refreshments bar will ensure you’re fueled up for those valuable conversations.

There will be more surprises along the way, so be sure to check out HUG IRL at Super Forum, and swing by the following two community sessions I’m leading:

  • Keep it Agile: Community Management Processes w/Shannon Emery
    • Tuesday, Nov. 19 | Beginner Level | Location: Annapolis 1
  • Brace Yourselves: Let Community Bring the Feedback to You w/Shannon Emery
    • Wednesday, Nov. 20 | Intermediate Level | Location: Baltimore 3 

Super Forum 2019 is Powered by YOU, our Higher Logic Community

Our Super Forum 2019 theme is Powered by YOU. Helping drive your success as a tech conference attendee and Higher Logic customer is what HUG IRL, and our entire conference, is all about.

We hope you’ll come make new memories with us at #HLSF19. Until then, I’ll leave you with the message below.

Be sure to sign up for Super Forum today - we can’t wait to see you at HUG IRL!


Topics: Customer Experience, Customer Success, Marketing Automation, Online Community, Super Forum

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