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Simona Ciampi

Simona is currently the Associate Director, Online Member Engagement for AACC, the American Association for Clinical Chemistry, a global scientific society dedicated to achieving better health through laboratory medicine. She uses her passion for bringing people together with a purpose to create plans and drive adoption for the association’s online community, engaging and activating members with tactical psychology, marketing, communications, and simply people skills. Formerly, she consulted for the World Bank and worked as a Marketing and Communications Manager in the private sector. She has a Masters Degree in Communications from the University of Salerno (Italy), a certification in Digital Marketing and a certification in Business Administration from the Georgetown University School of Continuing Studies.

Recent Posts

How to Create Engaging Online Discussions: 7 Tips for Community Managers

Written by Simona Ciampi on May 31, 2018 at 8:29 AM | 5 minute read

Often, and especially early on in the life of an online community, the community manager is the one who has to start discussions. If you’re a community manager, I’m sure you know from experience that creating an engaging discussion is not easy. For example, asking someone what they think about an article and just putting the link out there is not typically enough.

There are a few handy techniques you can use when creating a conversation to facilitate more interaction.

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Topics: Online Community Management, Engagement, Member Communities, Associations, Member Engagement, Online Community

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