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Lizzie Urban

Lizzie is a product manager at Higher Logic focused on our Community product. In her previous role on the Strategic Services team, she managed online communities for several Higher Logic customers.

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Get to Know Ideation in Higher Logic Community: Your Tool for Effective Feedback

Written by Lizzie Urban on February 10, 2020 at 8:30 AM | 4 minute read

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue.

We all know getting feedback from our audience is essential, but with the current tools we have at our fingertips, like surveys, individual phone calls, or one-off emails, the feedback loop can be hit or miss.

With Ideation, we’ve made getting this type of feedback a reality in your online community.

If you were at our annual users conference, Super Forum, you would have seen some of this described during the Product Roadmap session. We’re getting into more detail on how this works and why it matters here.

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Topics: Online Community Software, Online Community, Product News

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