Higher Logic Blog | Lindsay Starke

Lindsay Starke

Lindsay is a Community Manager at Higher Logic. In this role, she both manages the Higher Logic Users Group and was the first provider of Community Management Services to Higher Logic clients who want to get the most out of their online communities. Previously, she herself was a Higher Logic client while at Professional Photographers of America, where the community she managed was awarded “Community of the Year” in 2014 for its high level of engagement.

Before You Do Anything Else With Your Community, Do This

Written by Lindsay Starke | on June 30, 2015 at 3:52 PM | 3 minute read

I have a quick question for you: what’s the ROI of your community?

Generally, when I speak with other community managers, they have one of three responses to this question:

Uh…what?
Engagement!
An actual demonstration of return on investment

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Topics: Online Community Management, Member Retention, Member Engagement, Online Community

The Nine Most Awesome Ideas from CMX Summit East

Written by Lindsay Starke | on June 5, 2015 at 9:27 AM | 4 minute read

Recently a few of us from Higher Logic HQ headed up to Brooklyn in order to attend CMX Summit East. CMX is an organization-cum-event series that has sprung up in order to fill the deep-seated craving among community managers for our own community of practice. Though the hipster quotient was high (it was in Williamsburg, after all), the education was anything but. Community management is coming into its own, as an art and as a science.

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Topics: Online Community Management, Online Community