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Liam O'Malley

With a 14 year tenure in the association and non-profit space, I have held positions in a variety of roles and organizations focusing primarily on technology and project management. This time has given me a solid understanding of the way that modern associations typically interact with their organizational technology, and how they can best serve their membership in doing so. As a senior sales engineer at Higher Logic, I play the critical role of a trusted advisor to ensure all technical concerns and barriers are appropriately managed to guarantee a successful sales cycle and community implementation. Immediately prior to coming on board at Higher Logic, I worked as an implementation project manager at Avectra (now Abila). I also spent a number of years working in IT at the American Association of Pharmaceutical Scientists, and the American Bar Association.

Recent Posts

Choose Wisely: Will an AMS or an Online Community Better Achieve Your Current Goals?

Written by Liam O'Malley on September 26, 2017 at 8:30 AM | 4 minute read

An AMS is one of the largest and most expensive software purchases your association will make – and rightly so. Association Management Software (AMS) is the go-to software tool for membership management and is incredibly valuable.

But should an AMS always be the go-to software for all associations?

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Topics: Associations, Online Community Software, Member Experience, Online Community

How to Decide Between an Open Source or a Proprietary Community Platform

Written by Liam O'Malley on May 23, 2017 at 8:30 AM | 5 minute read

When designing your organization’s website and community, you need to think about what type of platform you want to build it on—in other words, do you want to build it on open source tools, like Wordpress or Joomla, or do you want to go with a proprietary source offered by a software as a service (SaaS) company? 

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Topics: B2B Communities, Associations, Online Community Software, Online Community

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