Higher Logic Blog - Banner

Posts about Community Platforms & Updates

SharePoint's "Cloud" of Discontent - Why Companies are Looking at Alternatives

Written by Andy Steggles | on October 11, 2013 at 9:00 AM

I recently read this article that poses the question, "Should Microsoft kill SharePoint?" I personally think the answer is yes. My experience with Sharepoint is just one example of why.

Read More »

There are 2 Comments | Join the conversation.

Topics: Community Platforms & Updates, Customer Experience

Why "Friending" isn't Just for Facebook

Written by Andy Steggles | on June 3, 2013 at 10:00 AM

A recent conversation on the Higher Logic Users Group (HUG) centered on the concept of connecting - the equivalent of "friending" on Facebook or connecting on LinkedIn - on private community platforms. In short, people were expressing their opinions on whether or not there was strategic value around members connecting with each other as contacts in addition to participating in discussions. While there's no doubt that members see value in private community platforms in terms of being a place to share or look for resources, or ask/answer questions, some feel that "friending" is something that is best left for Facebook.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Community Platforms & Updates, Social Media

Best Practices for Community Clean-Up

Written by Andy Steggles | on May 24, 2013 at 10:00 AM

There is a lot of information available around the topic of launching private communities - best practices, tips, and implementation guides. Lately, I've been reviewing quite a few clients' private community sites, all of which have a ton of older content and/or inactive communities, and it occurred to me that there aren't a lot of resources available about "spring cleaning" established communities. With that in mind, I thought I'd share a few of my best practices with regards to managing community content and communities on an ongoing basis so your community doesn't become a ghost town of old content and inactive groups.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Community Platforms & Updates

SalesForce Chatter Becomes More Than an Activity Feed

Written by Andy Steggles | on March 26, 2013 at 9:00 AM

TechCrunch recently reported that SalesForce is planning to make Chatter their primary user interface. While the article didn't really surprise me, the comments related to the article did. There seems to be a huge resistance to change with this and a general lack of vision for what SalesForce is going to do.

Read More »

There is 1 Comments | Join the conversation.

Topics: Community Platforms & Updates

8 Signs You Have Outgrown Your Online Community Platform

Written by Paul Schneider on March 22, 2011 at 8:30 AM

You know when a child turns 18, it is time to start taking life more seriously. When a caterpillar spins a cocoon, you know that a major change is at hand-but how do you know when your online member community needs an upgrade?

Read More »

There are 0 Comments | Get the conversation started.

Topics: Community Platforms & Updates, Associations

Subscribe to the blog by email

Subscribe to the blog by RSS

rssHigher Logic Blog Feed

Recent posts

We're Featured

Association Universe