<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2061863960506697&amp;ev=PageView&amp;noscript=1">
Higher Logic Blog - Banner

Community Platforms & Updates Posts

The Pros and Cons of Auto-Login for Discussion Emails

Written by Andy Steggles | on July 22, 2014 at 1:00 PM | 3 minute read

A topic of frequent interest and debate among Higher Logic clients is the auto-login feature. Auto-login embeds a user's credentials into community discussion group emails, enabling users to click on links in emails generated by the community platform to engage in the community site without having to manually log in.

Read More »

There are 3 Comments | Join the conversation.

Topics: Community Platforms & Updates, Associations, Communications, Member Engagement, Online Community

Make Apps a Happy Habit For Your Members

Written by Lauren Wolfe | on June 20, 2014 at 2:00 PM | 1 minute read

Have you used a mobile device today? Did you use an app? Research shows an estimated 1.2 billion people are checking their mobile devices roughly 150x per day.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Community Platforms & Updates, Member Experience, Online Community

9 Signs You Should Fire Your Online Community Consultant

Written by Joshua Paul | on December 11, 2013 at 8:30 AM | 7 minute read

If you need help with your online community you have many options for hiring specialists.

Social business strategists can help you conceptualize your online customer or member community and make sure that it solves the right problems for your target audience and your organization. You'll find online community consultants that will draw up business requirements and configure the technical and design aspects of private online communities. You'll also find marketing consultants that focus on launching online communities.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Community Platforms & Updates, Online Community

SharePoint's "Cloud" of Discontent - Why Companies are Looking at Alternatives

Written by Andy Steggles | on October 11, 2013 at 9:00 AM | 3 minute read

I recently read this article that poses the question, "Should Microsoft kill SharePoint?" I personally think the answer is yes. My experience with Sharepoint is just one example of why.

Read More »

There are 2 Comments | Join the conversation.

Topics: Community Platforms & Updates, Customer Experience, Online Community

Why "Friending" isn't Just for Facebook

Written by Andy Steggles | on June 3, 2013 at 10:00 AM | 2 minute read

A recent conversation on the Higher Logic Users Group (HUG) centered on the concept of connecting - the equivalent of "friending" on Facebook or connecting on LinkedIn - on private community platforms. In short, people were expressing their opinions on whether or not there was strategic value around members connecting with each other as contacts in addition to participating in discussions. While there's no doubt that members see value in private community platforms in terms of being a place to share or look for resources, or ask/answer questions, some feel that "friending" is something that is best left for Facebook.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Social Media, Community Platforms & Updates, Online Community

Best Practices for Community Clean-Up

Written by Andy Steggles | on May 24, 2013 at 10:00 AM | 3 minute read

There is a lot of information available around the topic of launching private communities - best practices, tips, and implementation guides. Lately, I've been reviewing quite a few clients' private community sites, all of which have a ton of older content and/or inactive communities, and it occurred to me that there aren't a lot of resources available about "spring cleaning" established communities. With that in mind, I thought I'd share a few of my best practices with regards to managing community content and communities on an ongoing basis so your community doesn't become a ghost town of old content and inactive groups.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Community Platforms & Updates, Online Community

SalesForce Chatter Becomes More Than an Activity Feed

Written by Andy Steggles | on March 26, 2013 at 9:00 AM | 5 minute read

TechCrunch recently reported that SalesForce is planning to make Chatter their primary user interface. While the article didn't really surprise me, the comments related to the article did. There seems to be a huge resistance to change with this and a general lack of vision for what SalesForce is going to do.

Read More »

There is 1 Comments | Join the conversation.

Topics: Community Platforms & Updates, Online Community

8 Signs You Have Outgrown Your Online Community Platform

Written by Paul Schneider on March 22, 2011 at 8:30 AM | 3 minute read

You know when a child turns 18, it is time to start taking life more seriously. When a caterpillar spins a cocoon, you know that a major change is at hand-but how do you know when your online member community needs an upgrade?

Read More »

There are 0 Comments | Get the conversation started.

Topics: Associations, Community Platforms & Updates, Online Community

Subscribe to the blog by email

Subscribe to the blog by RSS

rssHigher Logic Blog Feed

Recent posts

We're Featured

Association Universe