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Community Platforms & Updates Posts

People Powered Communities in 2015: Higher Logic's Year in Review

Written by Rob Wenger on December 28, 2015 at 1:56 PM | 2 minute read

The holidays are a great time to reflect on all of the year’s hard work, and what we’ve accomplished together in 2015. I’d like to brag about a few outstanding goals Higher Logic (and our clients!) achieved this year.

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Topics: Community Platforms & Updates, Online Community Management, Online Community

Automation Awesomeness!

Written by Jenny Taylor | on December 7, 2015 at 12:00 PM | 4 minute read

Automation rules and awesomeness should always appear in the same sentence together. Gaining a lot of community traction in the last year, automation rules have proved themselves to be the best thing for community management since the Trenta cup at Starbucks. At this year's Super Forum, an all-star panel of presenters provided some excellent tips, tricks, and genius hacks of how to get the most out of this precious, time-saving engagement tool.

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Topics: Community Platforms & Updates, Marketing Automation, Online Community

How to Design a Community Your Users Will Love

Written by Molly Talbert | on November 16, 2015 at 9:00 AM | 4 minute read

Have you recently visited a website plagued by confusion and disorganization? You can't find what you're looking for, and you're not even sure what you're looking at to begin with. That’s bad user experiencewhat any community wants to avoid.  If your user experience is less than easy, then maybe they will come, but don’t count on them sticking around or returning any time soon.

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Topics: Community Platforms & Updates, Marketing, Member Experience, Online Community

Super Forum Is One Week Away - Ready for the Biggest Community Event of the Year?

Written by Caitlin Struhs | on October 14, 2015 at 9:00 AM | 2 minute read

We can’t believe it’s been six years since our inaugural Higher Logic Super Forum. This community event has seen explosive growth since its inception – our humble beginnings included a small gathering of about 100 community users attending only a few sessions!

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Topics: Community Platforms & Updates, Online Community Management, Online Community

The Top Five Ways Integration Will Make Your Community Job Easier

Written by Jenny Taylor | on September 28, 2015 at 9:30 AM | 2 minute read


Hi—my name is Jenny and I have doubted the power of using data in communities. Before you judge and shame me, let me explain how I overcame this doubt. I was a community manager for an organization that had some difficulty getting our community off the ground (something you can guarantee I'll write a lot about).

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Topics: Community Platforms & Updates, Online Community Management, Online Community

Six Reasons You Can’t Miss the HUG Super Forum 2015

Written by Molly Talbert | on September 22, 2015 at 8:00 AM | 2 minute read

Still on the fence about joining us and the rest of the Higher Logic Community for Super Forum this October? We know it happens every year, but every year is different and exciting. Here are six reasons that should convince you to attend Super Forum this year!

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Topics: Community Platforms & Updates, Engagement, Online Community

Designing Online Communities: Will History Repeat Itself?

Written by Ben Rossell | on August 13, 2015 at 2:00 PM | 2 minute read

Sure, no one has figured out teleportation or traveling at light speed, but it has still been interesting to see many of the technologies in old sci-fi movies and shows like Star Trek transition from fantasy to reality. Cell phones, digital tablets and video chat were all futuristic technologies that have now been actualized.

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Topics: Community Platforms & Updates, Online Community

Keeping Score on Your Volunteer Programs

Written by Caitlin Struhs | on August 6, 2015 at 3:00 PM | 3 minute read

Does your volunteer program have a scoring system? When it comes to supporting volunteer programs, especially within an online community, the limitation is always staff time and resources. And the best-case scenario is being able to track how individuals’ volunteering efforts and the volunteer program overall impacts your organization. This is where your community can help—develop a score card for your volunteers to participate and track their engagement.

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Topics: Community Platforms & Updates, Engagement, Volunteer Management, Associations, Marketing Automation, Online Community

Getting Started: The Transition from Social Media to Online Community

Written by Caitlin Struhs | on August 4, 2015 at 4:00 PM | 2 minute read

You’ve launched that community, or you’re about to. Congratulations—now the fun begins! It’s time to launch your platform, which has its own set of challenges (and let’s not forget some great support systems from Higher Logic and our HUG user group).

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Topics: Community Platforms & Updates, Social Media, Online Community

Onboarding Success: How to Engage New Members with Your Online Community

Written by Andy Steggles | on July 29, 2015 at 10:30 AM | 4 minute read

Getting your new members involved in your online community from the start is a good way to build engagement and retention. Plus, thanks to automation, it makes the work of community managers a little less labor-intensive.

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Topics: Community Platforms & Updates, Engagement, Marketing Automation, Online Community

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