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Posts about B2B Communities

Online Communities For Business Are Still All About People

Written by Joshua Paul | on July 14, 2011 at 8:35 AM

I recently had the pleasure of joining a few dozen members of one of our customer organizations for a tour of Washington DC. It was wonderful evening filled with good people, fun facts, and great product feedback. I love talking to people in our market – customers and non-customers. In my experience, the answers to how we can continue to meet the needs of businesses and membership organizations are going to come from outside our building.

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Topics: Customer Communities, B2B Communities, Customer Experience

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