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Associations Posts

Five Tech Tools that Every Association Needs to Be a Leader in Their Industry

Written by Nick Davis on November 19, 2015 at 8:30 AM | 6 minute read

Over the past decade technology has changed at lightning speed. Systems are more intuitive and user friendly than ever before, as sites like Slack and Twitter continue to garner mass use with simplicity.

Innovative association professionals understand the importance of keeping an eye on technology because ultimately it is a cost-effective way to streamline daily operations and keep members engaged. Often budgets are tight and head count is restricted, so adopting technology may be one of the only ways to meet increased demands with limited resources.

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Topics: Associations, Marketing Automation, Online Community

How to Market Your Association's Virtual Memberships Like a Tech Company

Written by Christina Green | on November 12, 2015 at 8:30 AM | 4 minute read

Take a second and go out to the Google Play Store or iTunes, and search for free apps. How many came up? Some number this side of a google? (Sorry, bad pun.) But the answer is a lot, right?

If you clicked through to some of the better known apps, you'll find they have a free level and one or more paid levels. Tech companies are marketing geniuses when it comes to knowing how to lock down some of their features in order to entice people to upgrade.

Associations that offer virtual memberships or entry-level membership tiers could learn quite a bit from them.

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Topics: Associations, Member Experience, Member Engagement, Marketing Automation, Online Community

Is a Virtual Membership Option Right for Your Association?

Written by Christina Green | on October 29, 2015 at 8:30 AM | 5 minute read

Recently we passed the milestone of Back to the Future Day. October 21st, 2015 was the future day that Doc sent Marty McFly to in one stylish ride. There, McFly saw a lot of bad fashion and cool things like hoverboards, flying cars, and Jaws 19, the movie.

We've come frighteningly close to some of these - four Jaws movies is close enough for me - but we're also sadly very far away from flying cars and delicious home-cooked, healthy meals in 30 seconds.

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Topics: Associations, Member Experience, Online Community

How to Write Emails Your Association Members Will Open

Written by Katie Oakes on September 29, 2015 at 8:30 AM | 6 minute read

There are a lot of mediums available when it comes to engaging your customers' or members' social media, your online community, email, etc. Each serves its own purpose and comes with its own set of best practices advantages and disadvantages.

Email is a marketing channel that has shifted in usage and popularity over time, making it increasingly harder to capture the attention of your members. Organizations of all types and sizes have taken to emails as a primary way to get the word out about content offers, program, events, and products. This means that before you can vie for an open, we have to make it out of the spam filter or Outlook's latest clutter folder.  

Regardless of how great your content is, if your association emails aren't getting opened, your message isn't getting out there. Convincing people with overflowing inboxes to click on your email takes a little finesse. Here are some things you can do to improve your open rate.

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Topics: Communications, Associations, Member Engagement

Volunteer Management: 12 Volunteer Opportunities for Members in Your Online Community

Written by Katie Oakes on September 17, 2015 at 9:00 AM | 5 minute read

A major issue for associations everywhere is the acquisition of volunteers. It is not uncommon for an association's organizational structure to have volunteers that outnumber the staff. Typically, one staff member is doing the job of three, so finding volunteers is critical to their sanity.

Convincing someone to volunteer time out of their over-scheduled life is no simple task. Also, the people that you are recruiting are simultaneously being propositioned by other organizations. You're competing against PTA, sports leagues, homework, aging parents, walking the dog, work schedules, even enjoying a night of doing nothing at all. Your members are pulled in different directions and the last thing any of them have is time.

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Topics: Online Community Management, Volunteer Management, Member Communities, Associations, Online Community

How to Make Your Trade Association's Online Community Work

Written by Andy Steggles | on September 8, 2015 at 11:00 AM | 3 minute read


Communities benefit all types of organizations—trade associations are no exception. We’re already pretty vocal about how trade associations can use private online communities to collaborate. Now that we’ve (hopefully) convinced you online communities are important in creating value, let’s talk about how to ensure success in your community.

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Topics: Member Communities, Associations, Member Engagement, Online Community

Three Reasons Trade Associations Should Have Online Communities

Written by Andy Steggles | on August 27, 2015 at 3:00 PM | 2 minute read


We believe that all types of organizations can benefit from having an online community. There is so much power in connecting people, spreading ideas and empowering community members. However, depending on who is part of your trade association, members may be hesitant to use an online community at first — their competitors may be part of the same community, reading and contributing to the same conversations. And if that’s the case, why participate if you risk giving away secrets or lending your competitor a hand?

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Topics: Associations, Online Community Software, Collaboration Tools, Online Community

Why Associations Are Making Their Private Member Community the Centerpiece of Their Membership Marketing Strategy [Research]

Written by Joshua Paul | on August 27, 2015 at 9:00 AM | 6 minute read

Each year, membership marketing firm, Marketing General (MGI), publishes the results of their Membership Marketing Benchmarking survey. It is the association industry's deepest look into trends, tools, and tactics. This year over 900 associations participated, making the 2015 Membership Marketing Benchmarking Report one of the strongest narratives to date on how to grow membership.

At Higher Logic, we analyzed the data and saw connections between the report's findings and the role that private online member communities play in associations.

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Topics: Communications, Member Communities, Associations, Member Engagement, Online Community

How Private Member Communities Create Value For Your Association Members

Written by Joshua Paul | on August 20, 2015 at 8:30 AM | 5 minute read

We have been involved with ASAE, the "association of association executives," for over 12 years. During this period, we have come across countless resources that inform and shape our approach to online communities. 

Their latest publications are no exception. ASAE Press recently published The Demand Perspective: Leading from the Outside In by Anna Caraveli, PhD.

The book investigates the deficit that exists within a lot of associations when it comes to membership management. Caraveli interviewed over 40 association leaders that were struggling to define their association's role in constantly evolving, and often unforgiving, markets. Every association had the same goals and questions.

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Topics: Associations, Online Community

Is Your Community Changing with the Times?

Written by Maddie Grant | on August 17, 2015 at 9:00 AM | 2 minute read

Today’s “new normal” involves continuous change, which is something the Millennial generation has simply come to expect. But those of us who are older and running things inside associations (including our online communities) have always tried to build things that last. We like consistency. We like things to stay the same. This is a challenge.

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Topics: Millennials, Volunteer Management, Member Communities, Associations, Online Community

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