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Thankful for Communities

Written by Lauren Wolfe | on November 24, 2014 at 10:43 AM

At Higher Logic, we're thankful to work with 25 million users in over 200,000 communities. Our clients span the globe supporting industries of every kind, and it's important to us to bring like-minded people together. During this time of thanks, the entire Orange Army feels grateful for its supportive clients and active Huggers.

Check out what some Higher Logic clients feel thankful for this year:

HIGHER LOGIC'S USERS GROUP

HUG is unique to Higher Logic. Nearly 3,000 clients are interacting in discussion groups, like Social Strategy or Beginners and Non-Techies, and taking advantage of resource libraries, such as Go-To-Market. HUG is your home to ask questions, share stories and find training or education opportunities.

"I value Higher Logic's Users Group," says Kristi Donovan, CAE, from The Association of University Programs in Health Administration. "It has become a robust collegial community where I can always find the help I need to keep our site moving forward."

ROCK STAR SUPPORT TEAM

We're committed to your success because community is what we do - it's our passion. Exclusive to Higher Logic clients is the HUG Super Forum, Higher Logic Academy, SNAP Training, HUG BUZZ, HUG Mentor Match and Live Chat.

"We learn from the best," says Luke Zimmer from the University Risk Management & Insurance Association. "It's Higher Logic's amazing customer support that has given our staff the knowledge and confidence to grow our community and keep it thriving."

COMMITMENT TO EDUCATION

It's important to us to provide a learning path for anyone who is interested in communities, not just our clients. We give you the technical skills, product knowledge and best practice strategies for sustainable success.

"I recommend the Higher Logic Learning Series to anyone looking to learn more about private social networking and collaboration tools," says Tony Ellis, CAE, from the National Association of College Stores. "The sessions are fun, packed with real world content and cover relevant topics. I especially enjoy the engagement activities built into each webinar."

THE HIGHER LOGIC ORANGE ARMY

Put simply, we have the best team in the business. In fact, our obsession with client satisfaction is unmatched, and backed up by our 97 percent retention rate.

"I have so enjoyed working with everyone associated with Higher Logic. Your team is bright, intelligent, and completely dedicated to customer service," says Pamela Goodell, CA-AM, from the Institute of Transportation Engineers. "Every conversation I have had demonstrates their commitment to me and Higher Logic. I truly feel like you all want my team to be successful."

Tell us what you're thankful for in your community. For us, it's our clients who bring the best out of our team and our communities. We're always here to help bring their goals to life in a secure, dynamic, and happy online community.

Topics: Engagement

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