Ever wonder who the people behind the curtain are here at Higher Logic? We're introducing you to our three community managers. They’ll talk about why they love community management, helpful resources to use and weigh in on the dog versus cat debate (as you can see, this is serious stuff…).
In this second installment, we’re introducing another community manager, Calista Rollogas.
A: I love watching the magic that happens when people are able to get together and share knowledge and expertise. Learning from each other’s experiences helps fellow industry colleagues avoid potholes, and propels the entire industry forward in a way that no individual otherwise could. Watching this blossoming of people and industries is what really excites me about community management.
A: I originally went to school for public relations and advertising. Over the years, the industry grew
A: Aside from the handy-dandy resources that Higher Logic provides, of course, one of my favorite go-to places for great community management resources is The Community Roundtable. On top of the insightful blogs they publish on a regular basis, they also put out really great pieces of research. No longer is community management a vague, amorphous concept. It is now backed by research, science and data.
I’m a fairly avid reader so I’m not sure I can say I have a favorite book, but I’m happy to share what I’m currently reading. Right now, I’m going through “Malcom X: A Life of Reinvention” by Manning Marable. I wanted to get a deeper understanding of Malcom X and his philosophies, especially since there seems to be a resurgence of his teachings in recent times.
I actually don’t have any pets but have somehow become the designated pet sitter for all of my friends. So after experiencing both for extended periods of time, I can actually say that I appreciate both cats and dogs. I love the playful and loving personalities of dogs, but I love the independence and self-confidence of cats.