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Nick Davis

Nick is a digital marketing coordinator with expertise in HubSpot and developing automated campaigns. He also works regularly on client and prospect engagement through events and partnerships. In his free time, Nick enjoys trying new restaurants and spending time with his family and retired racing greyhound, Nora.
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Recent Posts

I'm Interested in Starting a Customer Community, But What Does it REALLY Take?

Written by Nick Davis on November 24, 2015 at 8:18 AM | 5 minute read

So, you are considering building an online customer community, but where do you start? What is it going to take?

You have probably seen several other businesses, maybe even competitors, launch their own online communities as a way to drive business, increase customer satisfaction, and even reduce your operating and support costs.  And starting a community may not be as hard an undertaking as you might think. Take it from founder of the Center for Customer Engagement, Bill Lee, when he said that, “more companies can build customer communities than think they can.â€

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Topics: Online Community Software, Online Community Management, Customer Communities, Online Community

Five Tech Tools that Every Association Needs to Be a Leader in Their Industry

Written by Nick Davis on November 19, 2015 at 8:30 AM | 6 minute read

Over the past decade technology has changed at lightning speed. Systems are more intuitive and user friendly than ever before, as sites like Slack and Twitter continue to garner mass use with simplicity.

Innovative association professionals understand the importance of keeping an eye on technology because ultimately it is a cost-effective way to streamline daily operations and keep members engaged. Often budgets are tight and head count is restricted, so adopting technology may be one of the only ways to meet increased demands with limited resources.

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Topics: Associations, Online Community, Marketing Automation

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