<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2061863960506697&amp;ev=PageView&amp;noscript=1">
Higher Logic Blog - Banner

Molly Talbert

Molly is a content writer at Higher Logic and regular contributor to the blog. Previously, she did client services and social media for a small leadership development company. In her down time, Molly reads through the internet, bikes, hikes and day dreams about her home state, New Mexico. She graduated from Middlebury College in Vermont where she studied the environment and writing, learned how to mountain bike through mud and helped edit the student newspaper.
Find me on:

Recent Posts

Meet Your Community Manager: Melanie DiGeorge

Written by Molly Talbert | on August 2, 2016 at 8:30 AM

Ever wonder who the people behind the curtain are here at Higher Logic? We're introducing you to our community managers. They’ll talk about why they love community management, helpful resources to use and weigh in on the dog versus cat debate (as you can see, this is serious stuff…).

In this fifth installment, we’re introducing our newest community manager, Melanie DiGeorge.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Online Community Management

The Wikipedia Effect: Why People Volunteer

Written by Molly Talbert | on July 27, 2016 at 9:00 AM

Wikipedia is one of the best examples of user generated content on a massive scale. Almost the entire site -- one of the most used websites in the world -- is content made by extremely dedicated volunteers. It’s the only way Wikipedia, a non-profit funded by donations, could survive -- they depend on volunteers for their entire existence.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Engagement, Volunteer Management

Lead the Community You Inherited

Written by Molly Talbert | on July 26, 2016 at 8:30 AM

You’ve been hired -- or got promoted! -- and are now in charge of an pre-existing community.

From the outset, taking on an existing community can be easier than starting a brand new one -- someone else already did the heavy lifting of establishing that community. Now you just have to take the reins and run with it.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Online Community Management

Our Favorite 2016 Summer Community Resources

Written by Molly Talbert | on July 19, 2016 at 9:00 AM

Summer is a hectic time for everyone, crammed full of vacations, kids’ summer camps, conferences and work (when you can fit it in). But just because you can’t go on a beach-reading vacation doesn’t mean you should temporarily stop learning. (Remember: you should try to go on some sort of vacation!)

Read More »

There is 1 Comments | Join the conversation.

Topics: Online Community Management

Automate to Motivate [Infographic]

Written by Molly Talbert | on July 13, 2016 at 9:00 AM

Need an engagement boost? Automate your processes and motivate your members more effectively by using intrinsic rewards.

Check out our infographic for a quick overview:

Read More »

There are 0 Comments | Get the conversation started.

Topics: Online Community Management

Your Growing Organization Needs an Online Community

Written by Molly Talbert | on July 12, 2016 at 9:00 AM

Ok, here’s the question: what do member retention, organizational growth and your website all have in common?

Answer: community (that is, if you have one).

Read More »

There are 0 Comments | Get the conversation started.

Topics: Engagement, Customer Communities, Member Communities, Member Retention

What Makes a Successful Community Manager?

Written by Molly Talbert | on July 7, 2016 at 8:30 AM

Whether you’re a community professional, or looking to hire someone to run your community, it’s important to reflect on what makes community managers successful. Sure, they need some inherent characteristics, like an interest in online communities and a comfort with technology.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Online Community Management

Build a Better Organization with Community

Written by Molly Talbert | on June 28, 2016 at 8:30 AM

Community will help your customer relationships -- they’ll feel more connected to you and to other people who use your product.

But will community help your entire organization?

You bet.

Read More »

There are 2 Comments | Join the conversation.

Topics: Engagement, Customer Communities, Customer Support

Use Human Centered Design to Make Your Community More ... Well ... Human

Written by Molly Talbert | on June 23, 2016 at 8:30 AM

Your community looks absolutely stunning. The colors, graphics and font all work perfectly with each other. Everyone compliments you.

But there’s one big problem.

No one can figure out how to use it.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Online Community Management, Marketing, Member Experience

Community Enhances Your Product Enhancements

Written by Molly Talbert | on June 22, 2016 at 11:30 AM

It’s simple: online communities are the most efficient tool for knowing what your customers think, predicting what they’ll do or need, and retaining them for the long-term.

And that all adds up to a better product.

Read More »

There are 0 Comments | Get the conversation started.

Topics: Engagement, Customer Communities

Subscribe to the blog by email

Subscribe to the blog by RSS

rssHigher Logic Blog Feed

Recent posts

We're Featured

Association Universe