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Kaila Timmons

Recent Posts

How to Tackle Customer Experience Challenges (plus 9 other helpful resources)

Written by Kaila Timmons on April 22, 2016 at 8:30 AM | 3 minute read

Every week we aim to make your life easier by compiling the best online community articles from around the web right here on our blog. This week, our favorite articles focus on digital marketing and improving the customer experience.

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Topics: Customer Experience, Online Community

How to Build Lasting Customer Relationships (plus 9 other helpful resources)

Written by Kaila Timmons on April 15, 2016 at 8:30 AM | 3 minute read

Every week we aim to make your life easier by compiling the best online community articles from around the web right here on our blog.

This week, our favorite articles focus on tips for increasing customer engagement and perfecting the customer experience.

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Topics: Customer Engagement, Online Community

How Monitoring Your Online Community Can Lead to Big ROI (plus 9 other resources)

Written by Kaila Timmons on April 1, 2016 at 8:30 AM | 2 minute read

Every week we aim to make your life easier by compiling the best customer community articles from around the web right here on our blog. This week, our favorite articles focus on providing our readers with tips for skyrocketing your ROI and improving customer experience.

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Topics: Online Community Management, Online Community

Why Human Connections are Critical to Engagement (plus 9 Other Super-Useful #CMGR Resources from the Week)

Written by Kaila Timmons on March 25, 2016 at 8:30 AM | 3 minute read

We know you're busy, so we try to make your life easier by compiling the best online community management articles from around the web right here on our blog each week. This week, our favorite articles focus on providing our readers with tips for online community management.

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Topics: Engagement, Online Community Management, Online Community

How to Use Events & Conferences to Increase Activity in Your Online Community

Written by Kaila Timmons on March 23, 2016 at 8:42 AM | 2 minute read

Attending conferences and industry events can be very exciting experiences for customers or members who are looking to network with people in your organization, their peers, and other experts. Live events can deliver a lot of enthusiam for your cause, company, or product.

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Topics: Online Community Management, Engagement, Online Community

The Best Customer Engagement Tips for the Week of March 13th, 2016

Written by Kaila Timmons on March 18, 2016 at 9:30 AM | 3 minute read

Every week we aim to make your life easier by compiling the best customer engagement articles from around the web right here on our blog. This week, our favorite articles focus on providing you with tips for improving you customer marketing strategy.

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Topics: Customer Engagement, Online Community, Marketing Automation

The Top Online Community Management Tips for the Week of March 6th, 2016

Written by Kaila Timmons on March 11, 2016 at 8:00 AM | 3 minute read

Every week we aim to make your life easier by compiling the best community management articles from around the web right here on our blog. This week, our favorite articles focus on providing our readers with tips for online community management.

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Topics: Online Community Management, Online Community

3 Ways to Keep Your Community Manager Happy and Productive

Written by Kaila Timmons on March 9, 2016 at 1:05 PM | 2 minute read

Community managers are at the center of your online community. Not only do they run your community platform, they’re the ones that interact most with customers and other community members. Without community managers, your online community would have trouble growing and getting the results your company wants.

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Topics: Online Community Management, Online Community

The Top Customer Engagement Articles for the Week of February 28, 2016

Written by Kaila Timmons on March 4, 2016 at 10:45 AM | 3 minute read

The Top Ten for the Week of February 28, 2016

Every week we aim to make your life easier by compiling the best customer community articles of last week right here on our blog. This week, our favorite articles focus on providing our readers with tips to increasing their customer engagement.

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Topics: Customer Engagement, Online Community, Marketing Automation

The Best Customer Engagement Tips from the Week of February 21, 2016

Written by Kaila Timmons on February 26, 2016 at 2:00 PM | 4 minute read

The Socious Top Ten for the Week of February 21, 2016

Higher Logic has some great news! Call it a late new year's resolution if you will, but we have decided to bring back the Top Ten.

We know that you're busy and that the internet is a big place, so we have done all of the heavy lifting (or should I say reading) for you and have collected some of the best advice from around the web and put it all in one spot!

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Topics: Customer Engagement, Online Community, Marketing Automation

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