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Alexia Roseliep

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How Can Your Executives Help Your Community Managers?

Written by Alexia Roseliep on December 9, 2015 at 8:30 AM

When planning a community, it can be hard to distinguish just how your organization's executives can support the community manager in building a successful customer community.

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Topics: Online Community Management

Quick Tip: How to Overcome Online Community Managers' Biggest Challenge

Written by Alexia Roseliep on October 8, 2015 at 1:30 PM

The best community managers proactively focus on the processes that engage the most people, rather than letting issues with individual community members take up their time. However, even the most experienced community manager can't be fully in control of their schedule.

When you are responsible for providing value to both your community members and your organization, your day can often get derailed by changing market conditions, shifting business priorities, and surprise initiatives.

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Topics: Online Community Management

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