The Top Ten for the Week of September 13th 2015
Did you have a busy week? Let us help you get caught up! Check out this past week's most useful new online community management and customer engagement tips.
Read last week's Top Ten here.
Fresh Advice From the Socious Online Community Blog
- Volunteer Management: 12 Volunteer Opportunities for Members in Your Online Community
The Top Ten
The Best Online Community Tips From Around the Web
- It is important to brush up on your math skills when it comes to community management. Check out this awesome post from Richard Millington on the science behind online community engagement.
- Have companies overdone it on the ebooks? Find out how your online community and other "outside the box" offers can convert more website visitors into leads.
Your content plan is critical to launching and managing an online community. Get a carefully curated list of the best content blogs on the web. Warning: you're going to want to bookmark this one.
Data is the key to profitable customer relationships. Learn three ways that you can turn customer data in your online community into profit.
Systematically gathering customer feedback has a lot of benefits for your organization. Find out what makes that customer feedback so critical.
Are you new to online customer community strategies? Socious's very own Josh Paul and Katie Bapple shared their insight on the Monday Morning Radio podcast.
What characteristics define a good leader in the 21st century? In this smart article, you'll find out why building community is an important skill for today's leaders.
Find out what happens when you give salespeople rich insight into their customers and prospects. Watch this space! Your online customer community is going to become your sales team's new go-to place for opportunities.
Thinking of updating your online community's look? These website designs will inspire you.
- It's a bird, it's a plane, it's a dislike button on Facebook. The new feature is set to be revealed at thisTuesday. It may have a different effect on the community than people are expecting.
Tweet of the Week
Often, ideas that won't "move the needle" today are the ones that will break the speedometer tomorrow.
Dharmesh Shah (@dharmesh) September 17, 2015
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Let us know your favorite article from the list above or about an outstanding post we may have missed this week in the comments below.
Enjoy your week and happy reading!