Higher Logic Blog

Three Must-Attend Conferences for Online Community Managers This Fall

Written by Katie Oakes | August 18, 2015 at 12:45 PM

As the summer rolls to a close, those of us interested in online community management and strategy are watching our inboxes fill up with conference invitations. While we would love to sign up for them all, we do have a day job to keep up with.

So which ones should you register for and which ones should you cut? The selection process can be tricky and frustrating, so check out this fall's three best online community-focused events (in the order they appear on our Outlook calendars).

Before you start scheduling travel and blocking off your time, consider joining us at the following conferences. We'd love to save you a seat!

CommuniCon

October 6, 2015 - Redwood City, CA

This event is hosted by Bill Lee, founder of Center for Customer Engagement. CommuniCon is one of the only conferences you'll attend all year that is focused on the ROI of online communities and their strategic value to the long-term growth of businesses. This conference focuses on the business strategies supported by communities and what you need to do to harness that power.

Who are these experts?

Our very own, Senior Director of Strategy, Josh Paul will be joined by Phoebe Venkat, Director of Community Engagement at SalesForce, as well as FeverBee's Richard Millington and Bill Johnston, Founder of Structure 3C. The full list of speakers and their topics is available at centerforcustomerengagement.com/communicon/.

Why are we attending?

Well, in addition to keeping Josh company and taking pictures of him in action, we are looking forward to helping our customers sharpen their online community strategies. There is no other conference on our roster this fall that is talking exclusively about the strategic importance of active customer communities. The opportunity to talk strategy with peers and these amazing speakers is well worth the price and then some.  Early bird prices end on September 15, 2015.

CMX Summit West 2015

October 15, 2015 - San Francisco, CA

CMX is on a mission to educate the world on community strategy and management. This summit and the pre-summit workshops are gatherings of top community professionals and businesses leaders striving to learn from industry experts. You'll walk away with a stellar road map and clear understanding of what it takes to build your community online and offline.

Who are these experts?

The team at CMX put together a rock star line-up that includes Gina Bianchini, CEO of Mightybell and Joe Navarro, a Nonverbal Communication Expert and Former FBI Special Agent. Jim Gilliam, CEO of NationBuilder will be in attendance right off the heels of his recent book, The Internet is My Religion. Check out the event's website for the full line-up.

Why are we attending?

In addition to the well-thought-out session line-up, it's a great opportunity to connect with other ambitious community professionals. We are constantly looking for the latest information and trends in the wide world of community management, so we can share them with both our customers and readers. 

FeverBee SPRINT

November 11-12, 2015 - San Francisco, CA

This annual conference, hosted by FeverBee founder, Rich Millington, welcomes 250 community professionals to San Francisco to focus on the psychological insights your community management team needs to have a bigger impact of your company's performance. Sessions will be centered around the underused psychological tactics in your community manager tool belt.

Who are the experts?

This rock star line-up includes John Egan, Lead Growth Engineer at Pinterest and Rachel Happe, Founder of the Community Roundtable. The Community Roundtable is one of the top publishers of quality community management advice. This is just a hint of what's in store. Checkout the full list of speakers at sprint.feverbee.com.

Why are we attending?

We are regular attendees at this conference. However, this year's focus on using psychological approaches to get big wins in your online community will be highly valuable in creating sustainable, engaged communities for our customers. This is a great opportunity to learn more about of the social science behind effective online community management.